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Frequently asked questions
1.1 Where can I buy SuperCashmere?
1.2 What type of material do SuperCashmere consist of?
1.3 Where are the clothes produced?
1.4 What is the best way to clean my SuperCashmere clothes?
1.5 When does SuperCashmere release new colours and new styles?
2. Shipping, exchanges & returns
2.1 Which countries do you ship to?
2.2 What are the shipping costs?
2.3 Can I track my order?
2.4 Has my order been shipped?
2.5 What is the delivery time of your purchase?
2.6 What is your returns policy?
2.7 How can I return my purchase?
2.8 I've returned my purchase to SuperCashmere. What happens next?
3.1 What is the current status of my order?
3.2 Can I still change my order?
4.1 Which payment methods do you accept?
4.2 How long does it take to obtain a refund?